To me, it's helping to make life a little easier for someone who is in a very difficult situation.
We really need more volunteers. We had a bunch of people sign up right after 9-11. Since then, the numbers have leveled off and people are hard to find. The biggest problem we have is when we get people trained to have them willing to help when called upon.
We don't duplicate any services that FEMA or individual insurance companies do. We make sure the people who need help receive the help they need to get back on their feet.