Candace Corlett Last Quotations

I think everyone expected an explosion the last time and went overboard. Everybody way overstocked.

More than just service, it's the respect, rapport, ambience that engages customers so that price becomes the last thing on their minds as they walk around stores.

We conducted a survey of 1,146 consumers last September where we asked them if they would pay more for groceries in a pleasant shopping environment and 45 percent said they would, ... That's surprising, because we do live in a Wal-Mart world where consumers are exceptionally price savvy.