Nine-eleven made me a more emotional person. It arranged people's priorities.
I have a to-go bag that I keep ready with my uniform and supplies. You hope the call doesn't come - you hope that your skills won't be needed again.
I was with the first dental team that was in the city morgue. It's a large team effort.
We have to prepare for the worst. ... We have to be thinking about care in ways we've never thought of before.
There were victims, and people couldn't bury their loved ones,
It was pitch black. But I was honored to work under such adverse conditions.