I was scrolling through my Twitter feed one day, and somebody had tweeted me a picture of Justin Bieber that had been Photoshopped with makeup or something. And I thought it was funny and so I hit retweet - I just retweeted a tweet - and all of a sudden, the remarks were coming in.
If I catch one of my fans saying something improper, a gay slur or any derogatory term, I instantly tweet directly at them and say, 'This isn't how we do it.'