I would think that most of the online business will be conducted by traditional retailers and that over 90 per cent of the e-retailers will, in fact, all go out of business.
As a retailer, we want everyone out there to earn more money, but then if you're running a business, and we can't make money because the wages are too high, that's a problem.
There is no Internet business in furniture or bedding. Zero - practically in the world.
The cost to do business in Australia is higher, and the lack of scale is a part of that - Australia is a very small market compared to the U.S.
I'll be amazed in my lifetime if my business gets to being 5 per cent online.
Basically we get confused a bit about what retail is. It is really just buying things, putting them on a floor and selling them.
I'm probably not your typical business person in many ways. I don't wear a suit. I don't carry a briefcase. I don't wear a tie. I'm fairly casual. I haven't got a big office, and it's in a very ordinary part of town. I'd much prefer to downplay than impress.
I know people like myself where we've got resorts, or we're in the hospitality business, and we just can't make money because you're paying someone minimum $42 per hour or something on a Sunday.