Men can't do much to change; we have to wear suits, although I never wear a tie, apart from in Asia sometimes. So I decided to grow my hair.
When I came into the CEO office, I basically changed the entire management team. We knew that we had to change the company, so we needed a new set of leaders.
You can always think that we're old and not innovative, but there is no company that can limp on for 139 years without being creative and having the genes to change.