Jenny Dervin Quotations

We find it ironic that we were kind of pressured to release these slots, and now they're apparently not useful to them (American) anymore. The marketplace changes so rapidly, almost on a daily basis, so I'm not entirely surprised. No one should be.

We're starting up to six flights daily from Dulles to Boston on January 17.

We don't feel that third-party representation is in the best interests of crew members.

We're not pleased by that at all. That is one of the main areas we need to improve. This is totally unacceptable.

We don't see any financial benefit to our business whatsoever.

We don't think pilot scheduling rules are sacred cows. They should be open to examination.

Boston is a classic case of a market that has a lot of service but it's overpriced. Every time we begin service from Boston to a new city, we come in and we liberate the route with low fares.

A lot of people in this market book at the last minute.

It's far more valuable to customers who choose to watch, and customers who choose not to watch can turn their unit off.

It's not unexpected. We typically see this kind of competitive response.

It keeps the weight down on the aircraft, and it saves us a lot of money.

Service between New York and Washington, D.C. is something we're looking at very closely, but right now we're deploying our aircraft to cities we feel are under-served and over-priced -- and there are quite a few cities in that category, including Washington, D.C.