I really believed we wouldn't lose focus and J-Mac wouldn't let us lose focus. He's unbelievable. His heart and soul is into this team. As much as this is such a great thing for him in his life, he wants to win a sectional championship worse than any of us.
We admitted we made some mistakes. ... We also believe the Corps made some mistakes.
When we talk to our customers about health, they believe it's easier to teach someone the company global standards than the local mores.