Joe Wilcox Purchase Quotations

My concern is that Microsoft has introduced too much complexity, making more difficult the arduous purchase decision process. Microsoft is right to get information out earlier, because evaluating an Office purchase will be much harder for businesses this release cycle compared to Office 2003 or XP.

Corel is targeting the small-business market, which typically has 20 employees or less. This is a market that Microsoft has had trouble reaching because it's fragmented and has diverse business needs. Product loyalty is not as great and cost drives a lot of purchase decisions.