We've gone from a regulated monopoly to an unregulated duopoly.
Telecommunications has now gone from a regulated monopoly to an unregulated duopoly with just two major players. Consumers know that is not enough competition to lower their prices and drive innovation.
The average consumer today wakes up with only two choices for full-service broadband communications, which is the future: the telephone company and the cable company. What we've gone from is a regulated monopoly to an unregulated duopoly.