Michael Balmoris Service Quotations

Customers will get tomorrow everything they have today on the Internet. They will be able to reach all the content and applications they want, using their Internet access service. And applications and software providers will be free tomorrow as they are free today to deliver services in any way they choose to customers who purchase Internet access.

AT&T has repeatedly and consistently made clear that consumers will get tomorrow what they have today. They will be able to reach all the content and applications they want. ... AT&T will not block, impair or degrade access to any legal Web site, application or service, nor will we intentionally degrade the customer experience or the service delivery of content or application providers.

Content providers make money by taking advantage of the broadband that is available. They need a modern, healthy network to provide services just as much as we need them.