We have a very active testing community which people don't often think about when you have open source.
I've learned that for many people, change is uncomfortable. Maybe they want to go through it, and they can see the benefit of it, but at a gut level, change is uncomfortable.
I'm a good communicator, and I'm a good translator. I can talk to engineers; I can talk to people for whom technology is not remotely interesting or even maybe scary - things like that.
People are more naturally protective of what they create than of what they consume.
We carry around computers in our pockets. Many people barely use them as phones. We use them as computers. If you think about the future, when you're traveling around, it's great to have a lightweight, small form factor.
When people think of Mozilla, they generally think of the browser, but Mozilla is really much more than that. Mozilla is of interest to people who want an end-user application like our browser that's not tied directly into the Windows platform.
We actually have a real community of people doing useful things.
Some people are really drawn to technology and I liken them to artists.
Money tends to make people suspicious, if there's any money floating around.
The organization is a way for people to find us and deal with us and know how we operate.
It is an effective model - more effective and certainly more disciplined and structured than many people realize.
People sometimes ask if there are other features from which we could make money. The short answer is: We don't know. Perhaps search is the only feature that will both benefit users and generate this kind of revenue.
A lot of people start in the testing and quality assurance area because it's an easier way to get familiar with the project.
In addition to that, there has always been a very active volunteer community and an active set of people employed by other companies.
But very often people ask us if we're in this for revenge or to go after Microsoft or if that's what we think about, and the answer is no.
We've broken the code base into logical chunks, called modules, and the foundation staff delegate authority for the modules to people with the most expertise.
People notice it and they help you participate and see your work included in this project and when we ship our browser, you and millions of other people get to see the fruits of your efforts.
Many people think that open source projects are sort of chaotic and and anarchistic. They think that developers randomly throw code at the code base and see what sticks.
Of course, it's hard to support full-time programmers, so we do get funds from a set of companies that are interested in the health of the Mozilla project and so are willing to support the people working for the Foundation as well.
There's the classic charitable contribution, which we receive thousands, and we're extremely grateful and they often come with notes from people, which are very heartwarming, about how much difference our products have made in their life on the Internet.