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Christine Pratt Quotations

Christine Pratt
The National Bullying Helpline was a charity organisation established by David and Christine Pratt, promising to service the needs of victims of bullying, based in Swindon, Wiltshire. After closing in 2011, it reopened as a privately run, national, advice centre in 2012... (wikipedia)

Banks Quotes

Banks are centralizing lots of customer service stuff, which gives you the economies of scale, and a better, more consistent process as well. That improves customer retention.
Answering Quotes

It's a differentiating service to speed the answering of call and directing the calls as they come in.
Anytime Quotes

Anytime you don't have to put people in the middle, you get a better process.

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