Colleen Barrett Quotations

When I think about who influenced my life the most as a Leader, I think of my Mother. She, more than anyone, taught me how to lead with love.

We’re in the Customer Service business—we just happen to provide airline transportation.

Work is either fun or drudgery. It depends on your attitude. I like fun.

When it comes to getting things done, we need fewer architects and more bricklayers.

We want to do our part to help the city of New Orleans shine while the world is watching. We hope that travelers from around the country will show their support for New Orleans by joining in this historic celebration.

We spend more of our time hiring the right people for their attitude and then training them for their skills. You need to have clear values and follow them religiously. We turned out to be a winning team.

Southwest Airlines recognizes that tourism and convention business has been, and will continue to be, a major stimulus for the New Orleans economy. We hope that other corporations and organizations also will choose New Orleans as a destination for their conventions and conferences.