Jim Bailey Quotations
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Allowing Quotes
To our customers, being locally owned means that we truly have decision-making capabilities at each bank. Each location operates independently allowing us to factor the local environment and dynamics into our decisions, unlike others who make decisions from a distance and don't consider those factors. It brings a new level of customer service into play.
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Answered Quotes
I treat my customers like gold. I want them to feel very comfortable calling if there's any way that we can help. One of the first things that they'll find is that they don't have to talk to a machine when they call. Our phones are answered by real people. When our customers call, they can expect to get results.
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Running Quotes
The qualities that made for success in a fighter-pilot seemed to be just those sturdy qualities that made for success in other professions; observation, initiative, determination, courage, including the courage to run away. In course of time it appeared that men who had a private axe to grind beyond the public axe of the King's enemies were especially successful.