Kathy Shepard Quotations

We are proud of our team members who, in a prompt and efficient manner, extinguished the smoke.

We really look forward to managing these beautiful properties.

We have a history of working well with team members and the unions. We're a service business and when you're a service business, you need to treat your team members well.

The safety and security of our guests and team members is always a top priority.

Increasing union demands on hotels across the country will harm the industry, erasing the progress the tourism industry has made to rebuild after Sept. 11.

In Phoenix it will still be called the Arizona Biltmore Resort & Spa and then on the second line (on the property's sign) will read The Waldorf-Astoria Collection.

The first priority of Hilton and its hotels is the safety of our team members and guests.