Marjorie Brody Quotations

Simple everyday mistakes are really broad in scope, ... from lingering over someone's cubicle to barging in on a conversation, to not relaying messages.

I don't think people schedule for surprises in their lives. They schedule as though things are going to work smoothly, and they rarely do.

I think when the student's ready, the teacher appears.

I will remember that modern business etiquette is gender-neutral. Whoever gets to a door first should open it.

I think for many people, if they started their planning earlier and had better deadlines, they could probably avoid it,

There can be a little bit of a double standard in some offices about this. When men have pictures of family, people think, 'How sweet.' But when women have those same pictures, there might be the question of where her attention and where her focus are.

What seemed to be doable in July all of a sudden seems to drag and drag, and at the last minute, there's this crunch to meet shareholder expectations or the accounting end of things,

Don't tiptoe. Everyone sees you. Just get set up quickly and quietly and get ready to be part of the meeting.

Say, 'I'm sorry,' only if you're not cutting off a speaker. Otherwise wait until later to apologize.

Depending on the room setup, stay in the back or quietly pull up a chair,

If I can give you one step where you move forward, then you'll take the next one and the next one. It's attitude and tenacity and risk-taking and resilience. If you can home in on those traits with people, you can give them hope and guidance. Can you change their lives? Occasionally. Is an hour short? You bet.

An appropriate response, ... might be to acknowledge the mistake and say, 'Let's move on.'