Mark Kowalski Quotations

We're learning just as much as they are sometimes. Customers are really confused about it too.

You don't want to say anything. But, man, it gets very old, especially as old as that movie is.

It's the same job with new responsibilities. It's fun.

It's hard to come up with every situation (in a class). We tell all the new guys it's going to be tough.

I like difficult customers, the challenge of fixing (the problem) and seeing if they're the same way when I leave.