Steven Harris Quotations

We thought we were going to get a lot of resistance, but we never did, so we just kept pushing and pushing till we got here.

When customers initiate contact with an organization, they are willingly giving their time, attention and permission for that contact. Not only can the customer's request be dealt with, but this is also an ideal opportunity to give a specific message or offer targeted to each customer.

The biggest reason ISPs are not quickly upgrading their dial networks is that they want to save money,

A mixed approach is often the best. It's good for buildings to be able to morph from one use to the other.