Ursula Moran Quotations

We will have our Christmas set-up in stores by early September.

It's a signal of increasing confidence and optimism in how the auto side is functioning.

They are too dependent on the sale of computer hardware. About 60 percent of their sales are associated with hardware compared to about 20 percent or less for other retailers like Circuit City or Best Buy.

In the last year, Best Buy has pulled itself up by its bootstraps.

The computer remains a sufficiently complex product that consumers still need help in picking one out.

The discounters, especially Wal-Mart, have realized it is to their advantage to be very aggressive in the fourth quarter. ...It makes life harder. The other issue, of course, is it's convenient. Since most Americans are already in Wal-Mart or Target on a regular basis, making a purchase of toys there is easier than getting back in the car and making a special trip to Toys 'R' Us, and Toys 'R' Us has had a problem with that. If you're going to be a specialty store, you've got to give people a reason to make the trip.