Sue Brush Quotations

We found that only about 4 percent of our guests smoked in their rooms. Obviously, it was a risk, because 4 percent represents millions of dollars in revenue. But we concluded we could get more business as a result of making this change.

We have literally waited decades -- and I mean decades -- to have a hotel in St. Paul. It is a dream come true for Westin.

At the heart of all of our decisions is the comfort, well-being and quality of life for our guests. Industry research, as well as our own research, confirmed a clear consumer demand for a clean, smoke free hotel environment.

St. Lucia is a perfect destination for Westin's strategic Caribbean expansion. This resort will provide the perfect venue for a unique and memorable experience for our guests where they can relax, refresh and have a renewed outlook.

The beauty, amenities and services at The Bridges of Saint Paul will be an ideal environment for Westin. This partnership will enable Westin to offer guests staying with us in St. Paul the services, products and amenities that provides them a sense of rejuvenation, so that they may feel better when they leave than when they arrived.

It's really a cleaning fee. Once you smoke in there, you've violated that entire environment and we have to clean it all over again.