Eric Rabe Work Quotations

It's our fervent hope that we will be able to negotiate that contract and get it over as quickly as possible. We continue to believe that we've made progress and that the end of this negotiation process continues to be within reach. We believe we can reach an agreement quickly and get workers back on the job. We want this strike to be over.

Now the union has raised the issue of workplace stress, and we're working on a solution to that too, ... The work done in call centers we all agree is tough and the people that do this work face a hard job. The question is, how can we address issue of job stress and still provide customers with the service they want and that they deserve?

But getting our accurate position out there on this issue is something we've had to work hard to achieve, ... A sizeable amount of inaccurate, or even blatantly biased, information makes its way to the web, and the more sensational stories - true or not - tend to get amplified by repetition.

We believe we reached a good general framework for obtaining a contract, but right now we're down to the wire. I'm still optimistic that we'll get it done in a few days but I'm not sure we'll get it done today.

I think all of us who work underground try our best not to hit anybody.

We are asking each business unit to manage their work flow, which means managers' jobs have been eliminated, not the union positions, and we have eliminated contract work,