Each airline is making a significant investment. What we're trying to do is make sure we're satisfying our customers' online travel needs. We expect by 2003 that 20 percent of bookings will come to us via Internet.
Each airline is making a significant investment, ... What we're trying to do is make sure we're satisfying our customers' online travel needs. We expect by 2003 that 20 percent of bookings will come to us via Internet.
It's certainly an unfortunate delay. We regret the inconvenience; we apologize. We work hard to avoid this. It happens to other airlines as well.
We are prepared to operate the airline with our new maintenance structure indefinitely.