Our job now is to get the conversion rate (from footfall to sales ratio) up. We have to ask, 'Are there enough things to excite you?' We didn't get it right last year; our research on the in-store environment was frankly a bit disappointing,
I have always been an advocate and was, in my last job at M&S, a supporter of the Al Gore dictum that a sustainable business can be a profitable business. We were the first sizeable company in the U.K. to prove that was the case.
I have always been an advocate and was, in my last job at M&S, a supporter of the Al Gore dictum that a sustainable business can be a profitable business. We were the first sizeable company in the UK to prove that was the case.