Brad Wilson Business Quotations

Microsoft Dynamics as a product line is not limiting itself to small and mid-sized businesses. Clearly CRM is an example of where we are going after large business in a very broad manner.

I'm extremely bullish on CRM in general. Businesses have an ongoing need to communicate with customers, to work from the sales process and provide great customer service. Those needs don't go away. I think CRM has had some high-profile missteps in the past, but now we have a great opportunity to make CRM much more usable, and useful.