Don Brown Customers Quotations

We have a very aggressive deployment plan. We'd like to offer this video service to half of our AT&T residential customers in less than three years. The key is our ability to install the necessary technology in cities and neighborhoods. The faster we can upgrade fiber-optic elements of our networks, the sooner we can bring high-quality video through your existing phone lines.

We want to offer customers a choice in TV. By competing with traditional cable TV service, we will expand our network and provide the latest in broadband and video technologies. It's likely that this AT&T network upgrade will spark innovation and investment by other competitors in the market.

As technology improves, customers demand better service, lower prices and more choices. It would probably be more telling to ask consumers about the next new product or service. Consumers drive the actions of our industry.

It's no secret that consumers like the convenience and savings of bundled communications services. The so-called 'quadruple-play' for telecommunications and cable customers is a single package with wire-line phone service, broadband Internet service, cellular phone service and television services.

That's the direct result of customers making decisions in their homes about how they use natural gas.