Jim Barksdale Customers Quotations

We can collaborate with a Netscape employee or partner who's halfway around the world. We can distribute information and software to customers and shareholders, and get their feedback.

That's the ultimate gratification in any business situation - do customers buy the product? And do they use it and do they come back and buy more of it?

We also provide a lot of services with our consulting group that allow people to take maximum advantage of the Net economy. Those all seem to resonate with customers and are providing a good strong base going forward.

In my column series 'The Main Thing', I often talk about how Internet technology can improve the way people communicate - both within a business and between a business and its customers and partners.

I can't deny that some customers and prospects think it's the key to our future. But it's not. We're certainly supportive of the Dept. of Justice and the 20 states that have brought this action.